Bauler Consulting: Counsel to innovative leaders. 9 Vernon Street, Framingham, MA 01701

Posts Tagged ‘CADCA’

Revenue Diversification

Saturday, December 19th, 2009

The economic downturn that began officially in the Fall of 2007 is slowly coming out of its two-plus year grind in the US.  Among those I’ve had the honor to serve, there are winners and losers during this time. Some clients are stronger and in a better market position and some in weakened positions or gone altogether.

The winners are invariably those with the most diversified revenue streams and a strong commitment to keeping revenues in a balanced proportion.

The best example is Community Anti-Drug Coalitions of America or CADCA .  CADCA was a creation of the George HW Bush administration with funding from the Robert Wood Johnson Foundation and the James S. & John L. Knight Foundations and operated for several years almost exclusively on foundation grants of significant size.  CADCA has grown from a $1.5 million operation in the mid-1990s when I first began working with them to a $9 million national leader in substance abuse prevention and community problem solving.

Led by a team of very capable and experienced senior managers (also a deliberate choice of its Board and Chairman/CEO), CADCA  has seen its reliance on foundation funding drop from 90% of its revenues in 1997 to around 8%. Its unrestricted support is greater than its foundation supports and 80% of its funding comes from training fees, events, state contracts, federal contracts, corporate donations and membership dues.  International programming, new to CADCA at the beginning of the recession in late 2007 is now generating more than 10% of revenues.

Any one of these could diminish and the others are positioned to pick up the slack.  As CADCA re-invests revenues in continually improving its offerings to community leaders, states, federal agencies and supporters, its revenues grow as they sponsor or purchase services.

This financial strength was due to deliberate planning, consistent and focused leadership, experienced and patient senior staff and Board members.  Major General Arthur T. Dean earned much of the credit for his leadership as CEO and Chairman of the last ten years, but it was also the commitment and dedication of several senior managers building their individual units simultaneously that made CADCA’s market leadership possible.

Other organizations can do the same if they commit to an optimal revenue mix and stay true to achieving that mix.  Over-reliance on any one source of revenue in non-profits as in business can lead to very tough times when that one source weakens.

For help in thinking through a plan to achieve optimal revenue mix, please contact Bauler Consulting at 508-405-0308.

Success with Social Marketing Campaigns

Friday, November 13th, 2009

Social marketing is fundamentally about changing attitudes and behaviors. The classic ones that we’ve studied and emulate go back to familiar efforts: selling War Bonds during WWII and Lady Bird Johnson’s efforts to beautify America that broke new ground in Texas in 1960s to stop littering. We learned from outgrowths of the Civil Rights movement that social marketing campaigns shift values on deep-seated beliefs about tolerance, equality and public policy that re-inforce outdated attitudes and behaviors.

More recently, successful efforts include MADD’s and SADD’s efforts on drunk driving, the global effort to eradicate Land Mines led by Lady Diana, the Montana Methamphetamine Project, the American Academy of Pediatrics’ efforts on bicycle helmets and car seats, and the state-by-state efforts to implement SCHIP to provide all children in America with basic health insurance. The SCHIP people still mobilize every time the budget is threatened to make sure that the program is not diminished at the federal or state levels. Attitude and behavior changes save lives and improve quality of life.

The ones we’ve had a big role in are efforts to Eliminate River Blindness, the Campaign for Tobacco Free Kids to change attitudes about smoking and of course the work with CADCA and its many partners on illegal and legal substance abuse which is why we are qualified to help organizations in the field of substance abuse.

Successful Social Marketing campaigns or movements have the following characteristics:

  1. A vision for a better future for a specific population
  2. A vulnerable population in need of protection or rescue
  3. A plausible solution backed by evidence that it works
  4. Measurable outcomes described by changes in attitudes or behaviors
  5. An initial core group of influential, credible leaders
  6. An objective 3rd party like the CDC to measure change in human terms
  7. Alliances that attract money, power and attention to the cause
  8. A strategic plan with modern approaches, and
  9. Adequate financing to get the job done

Most causes have these elements to varying degrees and what Bauler Consulting can do  is help you have all of them using 21st Century web-based tools. Our team brings talent and experience in putting the elements together for these kinds of efforts in many areas: substance abuse prevention, immunization and disease elimination, workforce development, education etc.

From a technical point of view, we know how to use 21st Century approaches to use the Internet and its many tools like Blogs, Bulletin Boards, and social media as ways to provide detail, focus and calls-to-action on specific issues, news and initiatives. They provide a place for interested parties to go for latest information and even to get involved in the conversations if they so choose. With your organization as the originator of information, you will be able to push followers and the content itself to where it can do most good. As the original information source, you will be able to control visibility and “lead generation” for users that are searching for related issues, actions or information.

At a basic level, just having a profile or presence at places like FaceBook, Twitter or LinkedIn as you do now gives you visibility via the Internet to potential customers (thinkers and activists) that may not have found them otherwise. These channels can also be used to push out information and some followers may choose to communicate or follow via these media. At a minimum the basic presence may provide an opportunity to gather contacts to parallel email marketing efforts.

Email and websites are still the primary tools for marketing on the Internet. These are being used more and more to promote other dynamic content sources such as blogs or FaceBook causes. In turn, social media like FaceBook, Twitter, LinkedIn etc are used to build avenues of communication (contact lists) and to reinforce website presence.

Fundamentally, by engaging us, leaders can focus on content and message while we find the most effective media to reach as targeted and strategic an audience as possible to build the characteristics of a successful social


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