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Archive for November, 2009

Success with Social Marketing Campaigns

Friday, November 13th, 2009

Social marketing is fundamentally about changing attitudes and behaviors. The classic ones that we’ve studied and emulate go back to familiar efforts: selling War Bonds during WWII and Lady Bird Johnson’s efforts to beautify America that broke new ground in Texas in 1960s to stop littering. We learned from outgrowths of the Civil Rights movement that social marketing campaigns shift values on deep-seated beliefs about tolerance, equality and public policy that re-inforce outdated attitudes and behaviors.

More recently, successful efforts include MADD’s and SADD’s efforts on drunk driving, the global effort to eradicate Land Mines led by Lady Diana, the Montana Methamphetamine Project, the American Academy of Pediatrics’ efforts on bicycle helmets and car seats, and the state-by-state efforts to implement SCHIP to provide all children in America with basic health insurance. The SCHIP people still mobilize every time the budget is threatened to make sure that the program is not diminished at the federal or state levels. Attitude and behavior changes save lives and improve quality of life.

The ones we’ve had a big role in are efforts to Eliminate River Blindness, the Campaign for Tobacco Free Kids to change attitudes about smoking and of course the work with CADCA and its many partners on illegal and legal substance abuse which is why we are qualified to help organizations in the field of substance abuse.

Successful Social Marketing campaigns or movements have the following characteristics:

  1. A vision for a better future for a specific population
  2. A vulnerable population in need of protection or rescue
  3. A plausible solution backed by evidence that it works
  4. Measurable outcomes described by changes in attitudes or behaviors
  5. An initial core group of influential, credible leaders
  6. An objective 3rd party like the CDC to measure change in human terms
  7. Alliances that attract money, power and attention to the cause
  8. A strategic plan with modern approaches, and
  9. Adequate financing to get the job done

Most causes have these elements to varying degrees and what Bauler Consulting can do  is help you have all of them using 21st Century web-based tools. Our team brings talent and experience in putting the elements together for these kinds of efforts in many areas: substance abuse prevention, immunization and disease elimination, workforce development, education etc.

From a technical point of view, we know how to use 21st Century approaches to use the Internet and its many tools like Blogs, Bulletin Boards, and social media as ways to provide detail, focus and calls-to-action on specific issues, news and initiatives. They provide a place for interested parties to go for latest information and even to get involved in the conversations if they so choose. With your organization as the originator of information, you will be able to push followers and the content itself to where it can do most good. As the original information source, you will be able to control visibility and “lead generation” for users that are searching for related issues, actions or information.

At a basic level, just having a profile or presence at places like FaceBook, Twitter or LinkedIn as you do now gives you visibility via the Internet to potential customers (thinkers and activists) that may not have found them otherwise. These channels can also be used to push out information and some followers may choose to communicate or follow via these media. At a minimum the basic presence may provide an opportunity to gather contacts to parallel email marketing efforts.

Email and websites are still the primary tools for marketing on the Internet. These are being used more and more to promote other dynamic content sources such as blogs or FaceBook causes. In turn, social media like FaceBook, Twitter, LinkedIn etc are used to build avenues of communication (contact lists) and to reinforce website presence.

Fundamentally, by engaging us, leaders can focus on content and message while we find the most effective media to reach as targeted and strategic an audience as possible to build the characteristics of a successful social

Stimulus That Works in Global Markets

Saturday, November 7th, 2009

Promising news this week that the US is out of recession, manufacturing output is on the rise and durable goods orders were up in October 2009 was contradicted by unemployment climbing above 10% for the first time since 1983. Indeed, unemployment slowed to one-sixth the rate of January 2009 and looks like it is heading in the direction of jobs growth in early 2010.

How employment expands is really what matters. As several stimulus attempts that worked reach an end or are already over, the US government and states should do more of those things that created good jobs, especially in 21st Century, energy- and planet-saving manufacturing. The future of US economic and jobs recovery lies, in part, in manufacturing. At a time when the rules are being re-written, so can the industries that emerge. America must move from 70% of its economy driven by consumption and retail to high-demand goods that will be bought by domestic and foreign consumers and their governments.

The US government and the states have an opportunity to show leadership by choosing where to invest in manufacturing stimulus. Cash For Clunkers worked. So do more of that. Stimulate purchases of energy efficient large appliances - I’ve read where that is in the works but have seen nothing. The stimulus around energy efficiency in buildings - municipal, state and private should find a way to grow - it means jobs and lower energy costs for cash-strapped cities, towns and states. But look outside our borders.

The Chinese are pumping billions into rail transportation - compete for that market. The Scandinavians are investing in alternative fuels and geothermal technologies to heat homes and buildings. The Indians are seeking ways to improve housing for its underemployed hundreds of millions. These are but three areas where manufacturers and the public sector should collaborate to manufacture things others will buy. The weak dollar is an asset in late 2009 that can be exploited by selling US goods competitively on global markets if America is agile enough.

Investment in small enterprises as well in those “too big to fail” is necessary with an outward view of the world while the US continues to stimulate the kind of consumption that puts people to work, reduces energy consumption and aids in lowering personal and public debt.


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