Bauler Consulting: Counsel to innovative leaders. 9 Vernon Street, Framingham, MA 01701

Archive for the ‘leadership’ Category

Peace Corps, Nukes & Unemployment

Saturday, April 10th, 2010

Great to learn that President Obama and Dimitry Medvedev of Russia signed the “new START” treaty this week in an effort to reduce the number of nukes by one-third. It is just a start but a solid one with proliferation and a complete breakdown between US and Russian relations during the previous administration. Is the world safer? Not really, but at least the big boys are talking, agreeing to keep a lid on things and and an eye on new entrants into the nuclear bomb family of nations.

Simultaneously, a bill is coursing through Congress to put some more money into creating Peace Corps jobs that I believe should have a Department of Labor contribution in it. Is the “More Peace Corps” bill a State Department activity? Of course. But isn’t also a smart way to boost unemployment in a small but meaningful way.  A couple of thousand PCV jobs are always welcome and these kinds of jobs are just what is needed. They build new skills, meet national security interests if deployed properly and send the signal that the US is investing in its people in creative ways.

The confluence of national security interests and reducing unemployment should not be a novel concept. I do not believe there is any linkage of this sort between the Departments of State and Labor. There certainly are linkages between the Departments of State and Defense but one more player at the table is needed.

Until we see foreign aid, the crippled economy and unemployment as national security issues, the kinds of action needed by Congress and the bureaucracies will be harder to come by and a signature of the way the US leads through creativity and innovation.

Sad Results of Illiteracy, Substance Abuse & Mental Illness - A Day At Framingham Women’s Prison

Saturday, March 27th, 2010

A strange and new form of heavy, helpless sadness overcame me during a recent tour of the Framingham Massachusetts Women’s Prison on April 18, 2010 as the most recent stop on the year-long Leadership MetroWest Academy . 

It began with the first stop where young women in their late teens to mid-twenties in blue jeans and MCI t-shirts were processed on their way to court - shackled, handcuffed, searched and loaded into the back of an unmarked white van.  A few made eye contact as if to look for someone to acknowledge their humanity.  Most never bothered to see who we were and went through the motions in a zombie-like way. What awaited them outside the prison walls, I did not know.

The sadness grew heavier as we toured medium and maximum security units. MCI Framingham was clean, the staff showed inmates respect and most of the staff smiled, were polite with us and the inmates, and traded light-hearted banter with the Assistant Superintendent (Warden) and guards who led us on our 3-1/2 hour tour.  The sadness came from seeing women confined with no privacy and very little ahead that promised to improve their lives. It grew with repeated references to recent suicides that the staff were shaken by because they could not prevent them.

The Superintendent dropped some stats on us that resonated all day long: over 600 prisoners in a facility designed for 450, average reading level is 6th grade, 85% of the crimes for which inmates were admitted involved substance abuse, over 70% of inmates on some form of mental health treatment plan.  Most had been subject to some form of childhood or sexual abuse. Of the 600+ inmates, the guards felt that maybe 120 or so were dangerous and were better off locked up for their own sakes and the public’s. Prisoners ages ranged from 17- to 78-years-old. Average cost per year of housing them: $45,000 per inmate. Average number of children per inmate: 2-1/2. Whoa.  That’s 1,500 children out there with their mom in prison.

The statistics helped explain but not lessen the sadness.

There were a few encouraging stops along the way - the program where six inmates are training puppies to be assistance dogs for disabled children and adults, the cosmetology and restaurant program, the industrial embroidery program and the GED and remedial classes. But for the most part, the sadness got heavier.

As a society, we must think about how we deal with illiteracy, learning disabilities and behavioral health.  For most of these women, responsible parenting, early childhood education, dropout prevention and early intervention in substance abuse and mental health would have set them on a different course.  This passage of health care reform is a step in the right direction - more working poor will have some coverage down the road and kids 18-26 will be able to stay on their parents’ policies.  But so much more is needed.

I hope that sadness is never one I feel for someone I know or love.  I also hope I never lose touch with that sadness and urgency to do something about it.

Success with Social Marketing Campaigns

Friday, November 13th, 2009

Social marketing is fundamentally about changing attitudes and behaviors. The classic ones that we’ve studied and emulate go back to familiar efforts: selling War Bonds during WWII and Lady Bird Johnson’s efforts to beautify America that broke new ground in Texas in 1960s to stop littering. We learned from outgrowths of the Civil Rights movement that social marketing campaigns shift values on deep-seated beliefs about tolerance, equality and public policy that re-inforce outdated attitudes and behaviors.

More recently, successful efforts include MADD’s and SADD’s efforts on drunk driving, the global effort to eradicate Land Mines led by Lady Diana, the Montana Methamphetamine Project, the American Academy of Pediatrics’ efforts on bicycle helmets and car seats, and the state-by-state efforts to implement SCHIP to provide all children in America with basic health insurance. The SCHIP people still mobilize every time the budget is threatened to make sure that the program is not diminished at the federal or state levels. Attitude and behavior changes save lives and improve quality of life.

The ones we’ve had a big role in are efforts to Eliminate River Blindness, the Campaign for Tobacco Free Kids to change attitudes about smoking and of course the work with CADCA and its many partners on illegal and legal substance abuse which is why we are qualified to help organizations in the field of substance abuse.

Successful Social Marketing campaigns or movements have the following characteristics:

  1. A vision for a better future for a specific population
  2. A vulnerable population in need of protection or rescue
  3. A plausible solution backed by evidence that it works
  4. Measurable outcomes described by changes in attitudes or behaviors
  5. An initial core group of influential, credible leaders
  6. An objective 3rd party like the CDC to measure change in human terms
  7. Alliances that attract money, power and attention to the cause
  8. A strategic plan with modern approaches, and
  9. Adequate financing to get the job done

Most causes have these elements to varying degrees and what Bauler Consulting can do  is help you have all of them using 21st Century web-based tools. Our team brings talent and experience in putting the elements together for these kinds of efforts in many areas: substance abuse prevention, immunization and disease elimination, workforce development, education etc.

From a technical point of view, we know how to use 21st Century approaches to use the Internet and its many tools like Blogs, Bulletin Boards, and social media as ways to provide detail, focus and calls-to-action on specific issues, news and initiatives. They provide a place for interested parties to go for latest information and even to get involved in the conversations if they so choose. With your organization as the originator of information, you will be able to push followers and the content itself to where it can do most good. As the original information source, you will be able to control visibility and “lead generation” for users that are searching for related issues, actions or information.

At a basic level, just having a profile or presence at places like FaceBook, Twitter or LinkedIn as you do now gives you visibility via the Internet to potential customers (thinkers and activists) that may not have found them otherwise. These channels can also be used to push out information and some followers may choose to communicate or follow via these media. At a minimum the basic presence may provide an opportunity to gather contacts to parallel email marketing efforts.

Email and websites are still the primary tools for marketing on the Internet. These are being used more and more to promote other dynamic content sources such as blogs or FaceBook causes. In turn, social media like FaceBook, Twitter, LinkedIn etc are used to build avenues of communication (contact lists) and to reinforce website presence.

Fundamentally, by engaging us, leaders can focus on content and message while we find the most effective media to reach as targeted and strategic an audience as possible to build the characteristics of a successful social

Leadership MetroWest

Saturday, September 26th, 2009

It really made me think. About leadership. About group dynamics. About myself. About the arc of everyone’s lives.

The two-day Leadership MetroWest Academy that began with a two-day retreat this past week was, for me, extraordinary. The process made me feel like I’d known for a long time the 25 strangers that gathered for coffee or cranberry juice on Thursday morning at the Garden In The Woods.

Each person shared a five minute snapshot of their life stories, made us laugh or cry or think. They generously told stories of love and loss, triumph and defeat. It’s humbling to ponder that the stories they told were only snippets of the fuller arc of their lives and labors.

We tackled group projects that on their face were silly but quickly became the most important thing in the world. The projects made us think about how we fit in and how we lead. Winning became important but only for a moment when what was really important was how each person’s gifts can be used toward accomplishment and how we can lead, follow or contribute.

As a consultant, I admire the exercises for what they were and what they were not. They were not lectures. They were well-paced - never boring, rarely rushed. They were interactive - group members had ample opportunity to speak and be heard. Just right.

I cannot wait for the October 2009 breakfast and meeting. I wil add more as thoughts on the Leadership MetroWest Academy emerge. Please visit: www.leadershipmetrowest.org

Gaucher Initiative at 10: Steadfast in Spite of Controversy

Sunday, August 9th, 2009

It was thrilling to learn from Jack Blanks recently that the Gaucher Initiative lives on 10 years after we brokered the deal that created the partnership between Project Hope and Genzyme.  Genzyme CEO Henri Termeer and Gaucher Initiative manager Tomye Tierney and the dedicated physicians who choose to devote their careers to rare disorders deserve credit and recognition.

Genzyme has long been questioned for the cost of Cerezyme and pilloried for starting patients on treatments with no funding in place to sustain care. It’s been questioned for asking governments to pay for care for a few residents at costs out of proportion with public health needs.

These are very complex issues. Who decides to deny a person - child or adult - treatment for a life-threatening illness? What ethical responsibility do we have to provide treatment? How do you sustain and deliver shareholder value for a business whose mission is to discover, manufacture, sell and distribute life saving therapies? If not Genzyme, then who?

Genzyme’s choice was to confront these questions. Genzyme’s choice was to find a way to deliver care, train practitioners, build markets and keep searching for treatments for rare disorders while big pharma seeks products with huge markets.  This is not to criticize big pharma’s business model - they are fundamentally in a different business.  Where reasonable, they often step up as we see with Merck and Mectizan and with the HIV drugs for which the Clinton folks negotiate.

Congratulations to Genzyme, Project Hope and the experts running the program on ten years.

For more, see: http://harvardbusiness.org/product/genzyme-s-gaucher-initiative-henri-termeer-and-tomye-tierney-video/an/303809-VID-ENG

The Embodiment of Commitment - River Blindness

Tuesday, July 28th, 2009

Opening my recent issue of “Eye of the Eagle” - the Carter Center health newsletter, I became nostalgic for the days in the early 1990s and humbled by the work of my colleagues Dr. Frank Richards, Dr. Donald Hopkins and everyone at the Carter Center involved in its oncherciasis (River Blindness), guinea worm, lymphatic filariasis and other vector borne disease efforts.

They are the genuine embodiment of commitment, leadership and determination for the results they’re delivering in 2009, thirteen years after the Carter Center absorbed the work of the River Blindness Foundation.

In the 11 countries where it operates or oversees Mectizan distribution programs, including those in the Americas, the Carter Center reached 98% of the eligible population in 2008 - some 13.5 million people.

Over 198,000 community level health workers delivered those 13.5 million ivermectin treatments - a virtual army of trained health workers in some of the world’s most remote locations.

When I worked at the River Blindness Foundation in the early 1990s, we thought hitting the 1 million treatment mark was a big deal - and it was.  Today with eonchoceriasis limination achieved in some places, programs ceasing due to no sign of disease and the end in sight for all six countries in the Western Hemisphere in 2012, a global success is at hand.

Commitment, leadership and bravery typify the work in these remote places including hostile areas in the Sudan and Nigeria are the quiet and humble hallmarks of the River Blindness story.

From a very obscure corner of the Internet, I congratulate the Carter Center and am grateful to Frank, Don, President Carter, John Moores and all who followed us at the River Blindness Foundation and continue the success today.

- Bradley C. Bauler, July 2009


Website Designer
Southborough Website Design, LLC